The Ministry of Housing and Urban Planning announced the commencement of a comprehensive development plan for the headquarters of the Customer Service Center at the Ministry's headquarters in the diplomatic zone, beginning on Sunday, August 25, with the provision of a temporary centre on the ground floor of the building to receive the requests of the auditors until the completion of the renovation of the main center.
The Ministry said that the plan to develop the customer service center is part of plans to develop the efficiency of services provided to citizens through the development of the Centre's facilities and the development of new facilities to facilitate the transactions of auditors, This project is an extension of the overall development of e-services and the development of a remote customer service center platform. s website and through housing services available through the national portal bahrain.bh.
The Ministry of Housing and Urban Planning explained that the plan to develop the Ministry's Customer Service Center will continue until the first quarter of next year. The auditors will receive the temporary center through gate No. (2) of the Ministry's building, which also includes housing bank employees.
The Ministry had obtained a gold category rating within the Government Service Centres with a gold category rating under the Government Service Center Evaluation Program "Evaluation 4". Through the development of the Customer Service Center headquarters, the Ministry seeks to provide the best technical specifications, develop new facilities that contribute to the development of the Center's outputs and provide the best possible service to the auditors.
