The Ministry of Housing has developed the "Taahat Amrik" fund services section concerned with receiving humanitarian cases and emergency transactions by developing the site designated for it at the Ministry's Customer Service Center, in order to ensure continuous development of ways to communicate with all auditors and respond to their requests quickly and in the easiest way.
The ministry comes. This step comes simultaneously with the ministry’s tendency to develop its services to communicate with citizens and facilitate the arrival of notes and proposals to a procedure in various departments and departments, indicating the ministry’s readiness to provide a service “under your command” electronically through the website that the ministry is developing and officially launching during the days that requires In the future, it is useful that this comes within the framework of a plan to convert all the ministry's services into electronic services, including contributing to achieving what was stated in the government program regarding facilitating the transactions provided to citizens, and this ensures speedy delivery of the required quality.
It is a "under your command" fund that was launched in 2015, one of the most important services for communicating with citizens. It is supervised by the Ministry's senior management, the head of the engineer, Basem bin Yaqoub Al-Hamar, the Minister of Housing, and he does so on urgent cases and decides them as soon as possible.
The Ministry of Housing - in furtherance of its services - continues to develop the capabilities of its various means and channels of communication, together the "Under Your Command" fund, which is an important pillar in the plan to activate the communication channels, as well as effective communication via the digital services launched by the Ministry with its electronic platform, you have to the various media And social media channels, which contribute to strengthening communication between the ministry and citizens, by receiving their messages transparently and reliably as a development step that the ministry seeks to achieve and measure the general satisfaction of all citizens.
It is mentioned that the Ministry of Housing has received about 500 messages since the beginning of this year with a fund "under your command", which included requests for urgent allocation of housing units and ownership apartments, requests to reduce or postpone the monthly installments, requests for the fifth category, requests for the fourth category, the allocation of housing units for the disabled and others.
Virtual Assistant
