Following the content of the video posted on the personal account of a member of the Municipal Council of the Southern Region s Republic of Korea ", during which it was pointed out that there were technical errors with two properties in compounds Nos. 813 and 814 in the area of Issa, As a result of the fall of parts of the unit, the Ministry of Housing and Urban Planning confirmed that this was due to the owners' making incorrect construction additions. Thus, the remediation of property damage requires the necessary maintenance by the beneficiaries. the Ministry stresses the need to comply with the issuance of building permits before proceeding with any additions to their housing units.
According to the Ministry, the period of supervision of its maintenance has expired, given the more than 25 years of use of the property in accordance with legal contracts, and consequently its ownership has been transferred to the beneficiaries. Accordingly, the Ministry is not the competent authority to provide maintenance of the property or to modify the additions made by the beneficiaries, as they are in the beneficiaries' custody.
The Ministry of Housing and Urban Planning confirms that it shall proceed with the necessary maintenance of units and apartments within the period of construction guarantees and to ensure internal components throughout the period of utilization in accordance with the provisions of the contract between the Ministry and the beneficiary. The Ministry has also recently launched a new electronic service for maintenance requests in order to facilitate beneficiaries' procedures for obtaining the necessary maintenance service as soon as possible.
The Ministry also notes that all interactive communication channels in the Ministry are available through the Customer Service Center remotely on the website to receive all inquiries about all topics related to housing services and projects, whether through the National System of Proposals and Complaints "Connect", hotline 80008001, or via live chat service, calls for the importance of verifying information from the Ministry before publication in the interest of public interest.
