Manama, Bahrain - November 2025
The Housing Bank confirmed that the innovative "digital tracking" service, which was launched as part of the update of the second phase of the "Betty 2.1" real estate platform, comes within the framework of the bank's ongoing efforts to accelerate and facilitate housing procedures for citizens, and transform them into electronic services, in line with the objectives of the Government Performance and Digital Transformation Axis of the Government Program 2023-2026.
The bank added that this service, which was announced during the Social Housing Innovation Conference and Exhibition held last April, aims to enable citizens to complete and follow up on all their housing reviews electronically, as this feature allows citizens to follow up on the status of their housing application, especially the financing options provided by the Ministry of Housing and Urban Planning, starting from the date of submitting the application, until completing the procedures for disbursing the financing amount It provides the user with detailed information about each stage, identifies the entity responsible for it, and enables citizens to upload required documents electronically, making it easier for them to understand the procedures.
In this regard, Mr. Khaled Al Khaja, Senior Director of Corporate Communications at the Housing Bank, stated that the launch of the "Digital Tracking" service confirms the keenness of the bank and the Ministry of Housing and Urban Planning to provide the necessary facilities to obtain suitable housing, stressing that the service covers the entire application procedures cycle, starting from the stage of searching for a property and comparing financing offers submitted by participating banks, through submitting the application to the financing bank directly through the application All the way to monitoring the status of the application until the allocation and disbursement of the financing amount.
Al-Khaja stressed: "The digital tracking service reflects the Housing Bank's keenness to keep pace with digital transformation efforts in the social housing sector, which contributes to accelerating the pace of procedures for benefiting from housing financing program options, and working to reduce and facilitate them, with the aim of saving time and effort for citizens."
The Senior Director of Corporate Communications at the Housing Bank concluded his statement by emphasizing that cooperation with relevant private sector entities to enhance the application's services is witnessing great response, and that the new features available through the (Betty 2.1) application constitute a qualitative shift in the path of digital housing services provided by the bank in the Kingdom.
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