The Ministry of Housing said that the "Housing Committee" authorized to discuss housing requests for humanitarian and urgent cases had discussed 312 cases listed on the committee's lists during the third quarter of this year, informing that the committee took decisions to provide urgent housing solutions to 220 humanitarian cases after studying all aspects of the case. From medical reports, field visits, and social research to each request separately.
The Ministry stated that the number of meetings held by the committee during the third quarter of 2020 reached 29 meetings, at a rate of two to three meetings per week, reviewing some of the committee’s statistics, as it reported that the number of cases for which urgent housing solutions were approved reached 220 at a rate of approximately The 70.5% of the total number of cases presented to the committee.
The ministry added that 80 requests submitted to the committee have been rejected by 25.5%, due to the lack of compliance with the criteria for humanitarian or urgent cases, while 12 applications at 4% are subject to further studies and social research and the completion of the required documents in preparation for presentation to the committee and taking Appropriate decision.
In the context of concern for the interest of citizens and meeting urgent and humanitarian requests without delay, and in line with precautionary measures to combat the "Corona" virus, the Ministry of Housing continued to receive a number of citizens to conduct personal interviews "remotely", as they required further study and clarification.
"Housing" clarified that the cases that are presented to the committee are transferred by the Notes and Complaints Fund (at your command), in addition to the complaints and inquiries unit at the Customer Service Center, in addition to the cases that are transferred from the Housing Services Department, indicating that the transfer of these cases comes after A procedure related to classifying cases of housing requests submitted to those bodies, confirming that the committee notifies the concerned citizen and the relevant authorities of the decisions taken by the committee in the subject of research or discussion.
The Ministry indicated that the “Housing Committee” is concerned with studying the requests for exemption, postponement and reduction that are submitted by the beneficiaries of various housing projects, such as housing financing, housing units and apartments ownership services, and the service of temporary apartments. The committee also considers grievances submitted by beneficiaries or applicants for housing projects in relation to The priority of the request in obtaining housing services, the non-acceptance of the request, or the denial of applying for housing services.
The committee is also responsible for tracking cases of non-registration of beneficiaries with the conditions under which they were granted the right to benefit from the housing service, as well as looking into cases that require correcting the legal status of benefiting from the housing service, and setting the necessary standards to deal with repeated cases.
The housing committee’s system stipulates that the committee study the requests referred to it and the documents, certificates and documents that support it to issue the recommendations it deems appropriate in this regard, provided that among the committee’s powers is to invite whomever it deems to be of those with expertise and competence in its field of work to attend its meetings without having The right to vote.
