The Ministry of Housing said that the total number of calls received to the call center for government services to serve citizens reached about 12,633 calls during the month of February, and the level of evaluation of communication services according to the reviewers' evaluation reached 94%, with an average response speed of calls reached 19 seconds.
The Ministry clarified that citizens ’inquiries focused on housing distributions that the Ministry carried out in implementation of the order of His Royal Highness Prince Salman bin Hamad Al Khalifa, Crown Prince, Deputy Supreme Commander, First Deputy Prime Minister to distribute 5,000 housing units, as well as on the social housing program“ Mazaya ”, and other related With financing services provided by the Ministry and others