Disclaimer

The Ministry of Housing and Urban Planning (referred to as "we," "our," or "the Ministry") operates this website to provide information and services related to housing and urban planning. By using this website, you agree to comply with and be bound by the following disclaimer. If you disagree with any part of this disclaimer, please do not use our website.

Accuracy of Information

While we make every effort to ensure the accuracy and timeliness of the information presented on this website, we do not guarantee or warrant the completeness, accuracy, reliability, or availability of any content. The information provided is for general informational purposes only and should not be considered professional advice.

External Links

Our website may contain links to external websites or resources that we do not control. We are not responsible for the content or practices of these external websites and do not endorse any views expressed on them. Visiting external links is at your own risk.

Changes to the Website

We reserve the right to modify, suspend, or discontinue any part of this website at any time without prior notice. We are not liable for any consequences resulting from these actions.

No Liability

The Ministry, its officers, employees, or affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access or use of this website or any errors or omissions in its content.

Arbitration

By using this website, you agree that any disputes arising from or relating to its use will be subject to binding arbitration in accordance with the applicable laws and regulations.



Contact Us

If you have any questions or concerns about this disclaimer, please contact us at Tawasul .
Virtual Assistant
Virtual Assistant
Welcome!! My name is Rashid, How can I help you today?
How can I help you today?
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Virtual Customer Service Center
The services provided by the Virtual Customer Service Center of the Ministry of Housing and Urban Planning (MOHUP) allow citizens to complete all their housing transactions, without the need to visit MOHUP’s main Customer Service Center at the ministry’s main building in the Diplomatic Area. In case the citizen requires support while benefiting from our services, we are always available to support them virtually and respond to their inquiries through our various channels, so welcome everyone.
You can fill out the contact form available on the National Suggestions and Complaints System, where you can write your query or request in detail, and we will get back to you as soon as possible.
You can contact us at the phone number, and our technical support team will be ready to respond to your inquiries and guide you properly.
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