Government Service & Customer Service Providers Evaluation Outcomes
%
speed
%
Efficiency
%
Communication and Professionalism
%
overall satisfaction
Customer Service Center Evaluation Results
Yes 66.67%
No 33.33%
Very Satisfying 83%
Satisfying 17%
Neutral 0%
Dissatisfying 0%
Very Dissatisfying 0%
Very Satisfying 83%
Satisfying 17%
Neutral 0%
Dissatisfying 0%
Very Dissatisfying 0%
Very Satisfying 100%
Satisfying 0%
Neutral 0%
Dissatisfying 0%
Very Dissatisfying 0%
Very Satisfying 50%
Satisfying 50%
Neutral 0%
Dissatisfying 0%
Very Dissatisfying 0%
Very Satisfying 100%
Satisfying 0%
Neutral 0%
Dissatisfying 0%
Very Dissatisfying 0%
Very Satisfying 83%
Satisfying 17%
Neutral 0%
Dissatisfying 0%
Very Dissatisfying 0%
Customer Satisfaction Measurement Results for Remote Customer Service Center
What is your evaluation of the services provided by the remote client service center platform? 79%
What is your evaluation of the clarity of the information provided by the platform? 82%
What is your evaluation of the ease of access to the services provided by the platform? 90%