Request Status Inquiry

The services provided by the Virtual Customer Service Center of the Ministry of Housing and Urban Planning (MOHUP) allow citizens to complete all their housing transactions, without the need to visit MOHUP’s main Customer Service Center at the ministry’s main building in the Diplomatic Area. In case the citizen requires support while benefiting from our services, we are always available to support them virtually and respond to their inquiries through our various channels, so welcome everyone.

You can fill out the contact form available on the National Suggestions and Complaints System, where you can write your query or request in detail, and we will get back to you as soon as possible.

You can contact us at the phone number, and our technical support team will be ready to respond to your inquiries and guide you properly.